HANOI, VIETNAM

Academy Content Executive


JOB PURPOSE

Academy Content Executive’s responsible for creating and continuously enhancing technical training content for the production team, ensuring photo editors are equipped with the right skills to achieve optimal efficiency and quality.

KEY RESPONSIBILITIES:

Create and manage training content
  • Design and manage technique documents, online training courses and visual content / materials
  • Create and manage supporting materials (actions, scripts, etc.)
  • Translate creative and aesthetic quality standards into clear, systematic training materials.
Conduct training activities
  • Conduct training sessions for Photo Editors, focusing on fashion and beauty retouching techniques:
    • Offline in-person (class-based format)
    • Live online (via Zoom or Skype with screen sharing)
    • Self-paced online (pre-recorded video and document-based course, no live trainer required)
  • Conduct offline training for special projects
  • Collaborate closely with the Production, Quality Management, and Supervision teams to ensure alignment and consistency across all training content and delivery.
  • Continuously update training programs to reflect new standards, techniques, and feedback from stakeholders.
Other tasks
  • Monitor relevant data of Academy Online System and other content
  • Create, manage and update relevant team and cross-team processes
  • Guide and support new team members as assigned
  • Contribute ideas / feedback on improving team performance
  • Other supporting tasks as assigned

SKILL SET:

Technical Skills
  • Graduated from College/University degree or certificate in Graphic Design, Multimedia Communication, or similar fields
  • 3+ years of hands-on experience with Adobe Photoshop in a professional setting, particularly in fashion and beauty retouching.
  • Experience with professional techniques such as: High-precision cutouts; Product, model, and background retouching; Texture cloning and blending; Advanced frequency separation techniques; Dodge & Burn (local and global), shadow/light sculpting; Liquify and adjustments of garment shapes/structure; Color correction, matching, changing, and grading; Hair masking, reconstruction, and digital painting
  • Strong understanding of non-destructive workflows (masks, smart objects, adjustment layers…).
  • Familiarity with layered file structure, production workflows, and handover requirements.
Training & Communication Skills
  • Prior experience in training, coaching, or mentoring in a creative or production environment is a strong advantage.
  • Ability to explain complex techniques in a simple, clear, and structured manner.
  • Proficient in English communication (equivalent to IELTS 5.5+).
  • Comfortable using communication tools such as email, Slack, and video conferencing platforms.
Bonus Skills (Nice to have)
  • Experience in high-volume retouching production environments.
  • Familiarity with automation tools, Photoshop actions, scripts, and AI-based tools.
  • Understanding of QA standards or experience writing process documentation.

BENEFITS

  • Competitive salary and bonus package.
  • Personal premium health insurance.
  • 2 weeks of parental leave with fully paid.
  • Flat and transparent organization.
  • Flexible working time and result oriented.
  • Remotely work 5 days/month.
  • Up to 15 annual leave days per year.
  • Summer trip allowance
  • Great opportunities in developing career paths, English and soft skills.

To apply, please send your CV to email:hr@pixelz.com with title "Academy Content Executive - Your full name". Only qualified candidates will be contacted.



ABOUT PIXELZ

Pixelz was founded in 2011 in Holstebro, Denmark. Back then, Pixelz was known as 'Remove the Background', based on a simple premise to make it easy for e-commerce companies to create beautiful product images.

Over the years, we’ve innovated in response to the industry challenges of fluctuating image volumes, slow workflows, and inconsistency in image quality. Through trying to solve these issues, we developed the concept of SAW – Specialist Assisted Workflow. An idea of splitting the retouching workflow up into many different steps assisted by AI technology. A completely different way of handling retouching than anyone had ever done before.

Today, we are a technology company powered by a talented and passionate team. With our diverse team, we are able to push boundaries, embrace change and innovate to create more and better opportunities for our customers, our colleagues, and the communities we are a part of.